Epic Certified EHR Systems Analyst III (EpicCare Ambulatory)
On-siteGrand Rapids, Michigan, United States
Job Summary
Lead the design, build, and testing of electronic documentation solutions supporting clinical and revenue cycle workflows. Facilitate application workflow design, integrate systems, and configure, test, debug, and maintain programs using Epic EHR capabilities. Develop test scripts for end-to-end workflow testing, analyze incidents to identify trends, and resolve escalated system issues. Provide ongoing support, maintain service level agreements, and deliver training materials to users. Handle on-call duties for critical applications and troubleshoot problems outside business hours.
Required Qualifications
- Bachelor's Degree or equivalent combination of education/related experience
- Five years' healthcare IT application/technical experience
- Five years' of applicable Epic application experience
- Epic Certification/Accreditation in area of responsibility
- Ability to travel up to 25% as required by the role
- All required vaccinations as a condition of employment
- E-Verify participation and understanding of Right to Work notices
Desired Qualifications
- EpicCare Ambulatory certification
- Certification in Bones or Wisdom
- Experience supporting Occupational Health or Occupational Medicine workflows in Epic
- Exposure to the Epic Occupational Medicine (Occ Med) module
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