Epic Certified EHR Systems Analyst III (EpicCare Ambulatory)
On-siteBakersfield, California, United States
Job Summary
Lead the design, build, and testing of electronic documentation solutions supporting clinical and revenue cycle workflows. Facilitate application workflow design, integrate systems, and configure, test, debug, and maintain programs and applications. Develop test scripts, perform unit and integration testing, and evaluate user requests for special enhancements. Collaborate with technical teams to define hardware requirements, resolve escalated system issues, and monitor process improvements. Provide ongoing application support, troubleshoot incidents, and maintain service level agreements with end-user departments. Deliver training materials, lead user group meetings, and mentor support staff to improve operational efficiency. Handle on-call duties for critical applications and resolve incidents outside business hours.
Required Qualifications
- Bachelor's Degree or equivalent combination of education/related experience
- Five years' healthcare IT application/technical experience
- Five years' of applicable Epic application experience
- Epic Certification/Accreditation in area of responsibility
- Must be able to travel up to 25% as required by the role
- Must receive all required vaccinations as a condition of employment
- Must acknowledge E-Verify Participation and Right to Work notices
Desired Qualifications
- EpicCare Ambulatory certification
- Certification in Bones or Wisdom
- Experience supporting Occupational Health or Occupational Medicine workflows in Epic
- Exposure to the Epic Occupational Medicine (Occ Med) module
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