Epic Certified EHR Systems Analyst III (EpicCare Ambulatory)
On-siteNew Orleans, Louisiana, United States
Job Summary
Lead the design, build, and testing of electronic documentation solutions supporting clinical and revenue cycle workflows within EpicCare Ambulatory. Facilitate application workflow design, integrate systems, and configure, debug, and maintain complex programs based on user specifications. Conduct end-to-end workflow testing, analyze incidents for trends, and troubleshoot escalated system issues while maintaining service level agreements. Provide on-call support for critical applications outside business hours and travel up to 25% for go-live events and on-site support. Mentor support groups, deliver training materials, and monitor process improvements to enhance operational efficiency.
Required Qualifications
- Bachelor's Degree or equivalent combination of education/related experience
- Five years' healthcare IT application/technical experience
- Five years' of applicable Epic application experience
- Epic Certification/Accreditation in area of responsibility
- Ability to travel up to 25% as required by the role
- All required vaccinations as a condition of employment
- E-Verify participation and understanding of Right to Work notices
Desired Qualifications
- EpicCare Ambulatory certification
- Certification in Bones or Wisdom
- Experience supporting Occupational Health or Occupational Medicine workflows in Epic
- Exposure to the Epic Occupational Medicine (Occ Med) module
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