Epic Certified EHR Systems Analyst III (EpicCare Ambulatory)
On-siteNorfolk, Virginia, United States
Job Summary
Lead the design, build, and testing of electronic documentation solutions that support clinical and revenue cycle workflows within EpicCare Ambulatory. Facilitate application workflow design, integrate systems, and configure, test, and debug programs while maintaining established standards. Manage project meetings, define hardware requirements, and troubleshoot escalated technical issues to ensure system stability. Develop test scripts, monitor process improvements, and provide ongoing support for existing applications and special enhancements. Handle on-call duties for critical applications outside business hours and travel up to 25% for go-live events and site support. Mentor support groups, lead user meetings, and deliver training materials to improve operational efficiency.
Required Qualifications
- Bachelor's Degree or equivalent combination of education/related experience
- Five years' healthcare IT application/technical experience
- Five years' of applicable Epic application experience
- Epic Certification/Accreditation in area of responsibility
- Ability to travel up to 25% as required by the role
- All required vaccinations as a condition of employment
Desired Qualifications
- EpicCare Ambulatory certification
- Certification in Bones or Wisdom
- Experience supporting Occupational Health or Occupational Medicine workflows in Epic
- Exposure to the Epic Occupational Medicine (Occ Med) module
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