Epic Application Analyst l, ll, lll, Beaker
$97,594–$183,768 year
On-siteWhittier, California, United States
Job Summary
Guide workflow design, build, and test the Epic Laboratory Information System: Beaker Clinical Pathology and Beaker Anatomic Pathology. Analyze technical issues associated with Epic and connected software while supporting lab instrument and HL7 interfaces. Serve as the primary support contact for these applications, ensuring accurate message reception and resolving problems to prevent recurrence. Demonstrate flexibility with changing end-user business needs and communicate clearly with project leadership and subject matter experts. Establish effective relationships with Epic counterparts and learn new systems to meet evolving clinical requirements.
Required Qualifications
- Familiarity with lab workflows, regulatory requirements, integration points, and patient experience
- Familiar with both lab instrument interfaces and HL7 interfaces
- Strong analytical, technical, and troubleshooting skills
- Demonstrating flexibility with respect to changing end‐user business needs
- The ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others
- The ability to communicate information clearly and concisely with project leadership and subject matter experts
- The ability to gain trust and establish effective relationships with Epic counterparts
- The ability and willingness to learn new software and systems
- Listening attentively to ensure that the intended message has been accurately received, holding responses until the person have finished making their point, and repeating information to ensure accuracy
- Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence
- The ability to persevere in difficult situations, overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures
- Bachelor's degree or a license/certification in a clinical specialty
- 7 or more years of experience
- Epic certification in the required application/module
- Proof of current certification
Desired Qualifications
- Certification, experience, or proficiency in one or more of the following Epic modules: Beaker Clinical Pathology, Beaker Anatomic Pathology, Data Innovation
- Medical/Clinical Lab Scientist or Technician
- Experience working in a hospital laboratory department
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