Epic Analyst III
HybridIndianapolis, Indiana, United States
Job Summary
Administer, maintain, and optimize Epic EHR environments to ensure system stability, reliability, and readiness across production and non-production platforms. Oversee build migrations through Data Courier, coordinate release activities, and promote governance practices supporting high-quality clinical and operational workflows. Administer Data Courier and Content Management processes to facilitate efficient migration of build and configuration changes. Collaborate with application analysts, technical teams, and operational leaders to deliver seamless upgrades, new functionality, and ongoing system enhancements. Maintain a stable Epic ecosystem enabling clinicians and staff to access tools for safe, effective, and exceptional patient care.
Required Qualifications
- Bachelor's Degree or equivalent years of experience
- 5-7 years of relevant IIS, clinical experience, or equivalent combination of education and experience
- Epic Certification: Certification in one or more Epic modules
- Experience supporting Epic applications, environments, and Data Courier migrations within a healthcare organization
- Knowledge of change control, testing methodologies, and release management practices for enterprise healthcare systems
- Familiarity with Epic technical infrastructure
- Knowledge of system architecture, database design, and project management in a healthcare setting
- IIS experience should include working with electronic health record (EHR) systems, system optimization, troubleshooting technical issues, and ensuring seamless interoperability across platforms
- The ability to analyze and configure complex systems to meet user needs
- Strong problem-solving skills
- The ability to translate user needs into system functionality
- A collaborative mindset to work across interdisciplinary teams
- Experience with process mapping, workflow redesign, and data analysis
- Both backgrounds should reflect an understanding of how to support clinical or operational improvements through technology
- Operational Experience in Healthcare Settings: Proven experience in healthcare operations, including a solid understanding of the day-to-day functions of clinical, administrative, or IT departments
- The ability to use operational insights to inform system design and workflow optimization
- Capable of working autonomously to solve problems
- Able to lead discussions, build consensus, and foster teamwork in interdisciplinary settings
- Skilled at diagnosing and resolving complex technical and workflow-related issues
- Adept at interpreting clinical or business needs and translating them into efficient and practical system solutions that support healthcare delivery and operational goals
- Comprehensive Understanding of Healthcare Business Processes and Technology: Deep understanding of healthcare operations
- Demonstrates knowledge of healthcare workflows, including patient care processes, regulatory compliance, and data integrity
Desired Qualifications
- Experience as Data Courier preferred
- Data Courier Mover badge or Data Courier Administration certification
- Experience in systems integration, data management, healthcare IT, and workflow automation
- Strong organizational, communication, and collaboration skills with the ability to manage multiple priorities in a fast-paced environment
- Experience with process mapping, workflow redesign, and data analysis are also valuable
- The ability to analyze and configure complex systems to meet user needs is critical
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