Epic Analyst I

Epic Analyst I responsible for building and supporting one or more Epic CKD modules for nephrology practices, performing day-to-day maintenance, enhancement builds, and new implementation builds. Works with clinical, administrative, and revenue cycle users to resolve incidents via ServiceNow, assist in requirements gathering, workflow analysis, build testing, and go-live phases. Contributes to implementation support, user training, upgrades, and optimization of workflows, with experience in Epic tools (Nova, Sherlock) and related project-management tools (Asana, Product Board, JIRA, Confluence). Role supports a primarily remote environment with travel up to 25% to customer practices, team meetings, conferences, and training. Demands Bachelor’s degree, 2-4 years of experience, and Epic Build Certification (within first 4 months, EpicCare Ambulatory required); candidate must be able to obtain the certification and participate in ongoing professional development. The role emphasizes collaboration with end users and SMEs, documentation of build steps, and ongoing efforts to improve value-based care, regulatory programs, and interoperability for nephrology practices. The position includes soft requirements for self-discipline, problem solving with technology, and ability to thrive remotely.