EPIC AMBULATORY SOLUTIONS ANALYST- MAINTENANCE

Develop, document, and deploy solution functionality by building, testing, and maintaining features according to specifications while ensuring clear documentation for usability. Troubleshoot, diagnose, and resolve complex technical issues using critical thinking to ensure optimal system performance and end-user satisfaction. Collaborate across departments to support project implementations and address member maintenance issues. Drive documentation and knowledge sharing by creating and optimizing technical documentation to support process improvement and alignment across cross-functional teams. This role leverages deep technical expertise to optimize processes and implement innovative solutions that align technical strategies with business objectives.