Entry Level Customer Service Representative - Days/Nights/Weekends - Lansing
$37,440–$41,650 year
On-site · Lansing, Michigan, United States
Lansing, Michigan, United StatesOn-siteFull Time$37,440–$41,650 yearEntry LevelHigh School Or EquivalentSmall
Type
Full Time
Level
Entry Level
Education
High School Or Equivalent
Company size
Small
Job Summary
Entry Level Customer Service Representative position providing phone support to clients. Ideal for individuals seeking to develop their customer service skills in a nonprofit environment, with opportunities for career advancement.
Required Qualifications
- High School Diploma or equivalent
- At least 18 years of age
- U.S. Citizen
- Proficient in the English language (written and verbal)
- Ability to pass a thorough background check screening (credit and criminal history)
- Proficient computer skills (MS Office, keyboarding speed and accuracy, internet-based research)
- Oral and written communication skills sufficient to facilitate clear and accurate information exchanges with customers
- Ability to take direction within a team setting and complete team related work promptly
- Flexibility in work hours and shifts including weekends as needed
Desired Qualifications
- Previous contact center experience
- Ability to adhere to work schedule
- Previous customer service experience
Additional Requirements
- Preference given to individuals with disabilities
- Must be able to pass security clearance requirements
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