Entry-Level Customer Care Representative
$35,360–$35,360 year
On-siteBeaverton, Oregon, United States
Job Summary
Answer and route incoming support calls, create and manage customer support tickets, and communicate effectively with customers, technicians, and sales teams. Identify and document trends in customer requests while using computer applications to track, organize, and resolve needs. Provide exceptional service to ensure a positive customer experience in a fast-paced, tech-focused environment. This full-time on-site role in Beaverton, OR, offers competitive pay of $17–$19/hr DOE, comprehensive medical/dental/vision coverage, and ongoing training. Join a trusted office technology dealer expanding across western states with a strong commitment to employee growth and collaboration.
Required Qualifications
- Strong phone etiquette, communication, and active listening skills
- Ability to multi-task and stay organized in a fast-paced environment
- Reliable transportation to our Beaverton office
- Attention to detail and a proactive problem-solving mindset
- Basic proficiency with Microsoft Word and Excel
- 1-2 years of customer service experience preferred (call center or IT ticketing experience a plus)
- Bilingual skills are a plus
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