Entry Level Claims Examiner
HybridAm, Mopti Region, Republic of Mali
Job Summary
Assess and investigate travel-related claims by applying policy guidelines to determine coverage and validity. Conduct claim investigations, establish action plans, and communicate with claimants to gather necessary documentation while maintaining empathy. Maintain detailed records within internal systems and ensure timely resolutions within 15-25 days by spending 50-75% of time conversing with stakeholders. Comply with all statutory and regulatory requirements in applicable jurisdictions. No prior claims experience required; training provided. Hybrid schedule of three days in office and two days remote.
Required Qualifications
- A minimum of a high school diploma or equivalent
- 1-2 years of customer service experience
- Excellent written and verbal communication skills
- An eye for details
- Willingness to obtain State Specific Adjuster Licensing within 6 months of employment
- Location: Stevens Point, WI
Desired Qualifications
- Eager to learn new skills within the claims and insurance industry
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