Entry Level Case Manager
$30,000–$40,000 year
On-siteIndianapolis, Indiana, United States
Job Summary
Conduct one-on-one case management by interviewing and assessing clients to determine eligibility and needs. Coordinate participant services by scheduling appointments, linking clients to providers, and initiating intake for emergency assistance. Maintain accurate client data in internal databases to track progress and impact on families. Build relationships with landlords and community partners to assist families in need. Execute the internal "Seven Touches Approach" while completing intake processes for up to 100 clients. Participate in required social service training, staff meetings, and community gatherings.
Required Qualifications
- Above average written and verbal communication
- Excellent listening skills
- Average Microsoft Office Suite skills (Word, Excel, PP, Outlook)
- Work effectively with internal and external individuals; including other professionals in the community; engagement via electronic media
- Integrity and a positive attitude
- Self-starter demonstrating initiative while effectively adapting to change
- Must be comfortable with completing intake process of up to 100 clients in a timely manner
Desired Qualifications
- Associate degree in Human Services
- Bachelor's in Social Work
- COVID vaccination
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