Entry Level Account Manager - San Antonio/Austin/McAllen/Brownsville, TX
On-site · Austin, Texas, United States or San Antonio, Texas, United States
Job Summary
Entry Level Account Manager at Medical Diagnostic Laboratories in TX, responsible for maintaining a large client base of existing customers, serving as a liaison between management and customers to resolve issues, growing revenues through new test information and up-selling, educating and training clients, coordinating solutions between the laboratory and client, collaborating with Senior Sales Executive and Regional Manager on client retention strategies, monitoring client satisfaction, staying informed about competitors, and traveling within the coverage area and nationwide as needed.
Required Qualifications
- 1-3 years of successful customer service experience
- Must be fluent in English; Spanish proficiency is preferred
- Well-developed multi-tasking, organizational skills, and detail orientation
- Energy, motivation, enthusiasm, and integrity
- Excellent written and verbal communication skills
- Must demonstrate sound judgment and decision-making ability
- Computer proficiency in MS Office, Excel, e-mail and internet functions
- Knowledge of laboratory testing and competing products
- Must be able to travel within the coverage area and occasionally nationwide
- Comfortable with overnight travel when necessary
- Medical Assistant certification or Associate Degree, BA/BS preferred.
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