Entry Level Account Manager - McAllen, TX
On-site · McAllen, Texas, United States
Job Summary
Entry Level Account Manager responsible for maintaining a large client base of existing customers, serving as a liaison between management and customers to resolve issues. Responsibilities include growing client base revenues by presenting new test information and up-selling, establishing positive long-term client relations, educating and training clients, coordinating solutions between the laboratory and client, working with Senior Sales Executive and Regional Manager on retention strategies, monitoring client satisfaction, staying knowledgeable about competitors, and traveling as needed within the coverage area and nationwide. Requires 1-3 years of customer service experience, proficiency with MS Office/Excel, knowledge of laboratory testing, and Medical Assistant certification or Associate Degree (BA/BS preferred).
Required Qualifications
- 1-3 years of successful customer service experience
- Well-developed multi-tasking, organizational skills, and detail orientation
- Energy, motivation, enthusiasm, and integrity
- Excellent written and verbal communication skills
- Must demonstrate sound judgment and decision-making ability
- Computer proficiency in MS Office, Excel, e-mail and internet functions
- Knowledge of laboratory testing and competing products
- Must be able to travel within the coverage area and occasionally nationwide
- Medical Assistant certification or Associate Degree, BA/BS preferred.
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