Entity Management - Solution Sales Director
HybridDubai, Dubai, United Arab Emirates
Dubai, Dubai, United Arab EmiratesHybridFull TimeSenior LevelSaaSLarge
Full TimeSenior LevelLargeSaaS
Job Summary
Manage the full sales cycle for complex, long-cycle accounts, prospecting new business and driving adoption of the Diligent One Platform. Apply consultative solutions selling using deep entity management expertise to understand customer needs, develop strategic account plans, and coordinate cross-functional teams to execute upsell opportunities. Build structured pipelines by partnering with stakeholders to qualify leads, utilize sales tools to increase win rates, and maintain accurate CRM records and forecasts. Gather customer feedback on products and features to collaborate with product and marketing teams.
Required Qualifications
- Experience in the entity management space, either as a practitioner or in selling ethics and compliance solutions
- Proven success in account management or new business, achieving revenue targets in the technology, SaaS, or GRC sectors
- Ability to build and maintain relationships with diverse stakeholders at all levels
- Continuous learning mindset with a desire to expand knowledge of products, industry trends, and customer challenges
- Excellent communication, presentation, and influencing skills
- High curiosity and empathy to understand customer context, issues, and pain points through effective questioning and listening
- Self-motivated, results-driven, and able to operate effectively in a fast-paced, dynamic environment
- Must be within a commuting distance to one of our Diligent office locations
- Expected to work onsite at least 50% of the time
- Drug free workplace requirement
Desired Qualifications
- Expert-level knowledge of Diligent's ethics and compliance solutions
- Experience as a practitioner (e.g., company secretary)
- Experience using entity management tools in a commercial or operational setting
- Experience managing larger, complex accounts with longer sales cycles
- Experience driving adoption of the Diligent One Platform
- Experience expanding product usage in existing customers
- Experience migrating customers to the Diligent One Platform
- Experience selling to new accounts
- Experience orchestrating internal expertise to deliver on and grow accounts
- Experience providing coaching, guidance, and support to Sales stakeholders
- Experience applying a consultative 'solutions selling' approach
- Experience leveraging industry-focused insights to create long-term competitive advantages for customers
- Experience expanding strategic customer relationships and driving growth across multiple areas of the organisation
- Experience gathering feedback from customers on needs, products, and features
- Experience collaborating with product management and marketing to drive improvements
- Experience developing strategic account plans that generate new business and upsell opportunities
- Experience coordinating cross-functional teams to execute plans
- Experience managing the end-to-end sales cycle using Diligent-approved methodologies
- Experience utilizing sales tools to identify leads, schedule meetings, and increase win rates
- Experience maintaining accurate CRM records, forecasts, and regular reporting on pipeline and bookings
- Experience understanding competitor landscape, customer strategy, and industry trends
- Experience partnering with Sales stakeholders to discover and qualify new opportunities, building a structured pipeline
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