EnterTrade Product/Project Manager (Account Manager)
On-siteDubai, Dubai, United Arab Emirates
Job Summary
Coordinate between IT and Sales departments to ensure smooth handoff and alignment of client needs, processing and translating technical requirements between internal teams and clients. Manage and maintain communication via Telegram/Discord channels with clients and partners, while overseeing the Validator system as part of the client onboarding and verification workflow. Act as the primary liaison ensuring technical and business requirements are correctly understood and delivered, managing clients post-sale to ensure smooth onboarding and ongoing satisfaction. Resolve issues with the Support team to maintain service continuity. This full-time, on-site role in Dubai offers direct ownership of the EnterTrade B2B product line and client relationships within a cross-functional environment.
Required Qualifications
- Proven experience in Project/Product/Account Management
- Experience within fintech, trading, or B2B SaaS environments
- Strong understanding of technical requirement gathering
- Cross-department coordination skills
- Comfortable working with Telegram/Discord as primary client communication channels
- Strong organizational and communication skills
- Ability to manage multiple stakeholders and priorities
- Client-facing experience, including post-sale account management
- Based in Dubai
- Willingness to relocate to Dubai
- Excellent written English
- Excellent spoken English
Desired Qualifications
- Experience in Forex
- Experience in CFD
- Experience in financial services
- Familiarity with B2B trading platforms
- Familiarity with white-label solutions
- Familiarity with validator/verification systems
- Additional languages
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