Entertainments Technical Manager
On-siteHopton, England, United Kingdom
Job Summary
Lead the Technical Department across all entertainment venues, productions, and resort events, overseeing lighting, sound, AV, staging, and show control systems. Manage a high-performing Tech Crew, develop preventative maintenance programmes, and handle equipment replacement plans to ensure operational reliability. Plan and support technical rehearsals, productions, and special events while leading Health & Safety compliance and managing departmental budgets and labour deployment. Collaborate with the Group Technical Manager, Entertainment Leadership Team, and Creative Show Producer to deliver exceptional guest experiences. This 40–48 hour role requires flexibility for evenings, weekends, and Bank Holidays. Based at Potters Resorts Hopton-on-Sea, you will join the Resort Management Team to promote a positive One Team culture and support wider business initiatives.
Required Qualifications
- Proven experience leading technical, production or live entertainment teams within hospitality, theatres, resorts, cruise, events or similar environments
- Strong knowledge of professional lighting, sound, AV and theatre production systems
- Demonstrable experience managing technical operations, productions and live events
- Excellent leadership and people development skills, with the ability to coach and inspire high-performing teams
- Strong organisational and project management skills, with the ability to manage multiple priorities simultaneously
- Experience managing technical budgets, equipment maintenance and asset replacement programmes
- Excellent problem-solving skills with the ability to remain calm under pressure and respond quickly to operational challenges
- A thorough understanding of Health & Safety legislation and safe working practices within live entertainment and technical environments
- Flexible approach to working hours, including evenings and weekends
- Technical Theatre, Live Events or Production qualification
- IOSH Managing Safely or equivalent Health & Safety qualification
- First Aid qualification
- Working at Height and/or IPAF certification
- Experience within hotels, holiday parks, resorts, cruise operations or live entertainment venues
Desired Qualifications
- Passionate about live entertainment, technical excellence and developing people
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