Entertainment Cashier (36564)
On-siteRancho Mirage, California, United States
Job Summary
Handle cash, credit, and refund transactions while administering the ticket system and completing related paperwork. Welcome guests politely, sell tickets for headline concerts and special events, and assist with ticket taking and usher duties as needed. Ensure the bank is counted and balanced with the Cage, record database information to management, and answer phones appropriately. Distribute gifts and support marketing/players club promotions by helping with giveaways and tournaments. Comply with all applicable internal controls, system operating procedures, and Tribal Regulations. Work various shifts, weekends, and late nights in a live concert venue environment.
Required Qualifications
- High school diploma or G.E.D.
- Some demonstrated customer service experience and/or training or combination of education and experience
- Computer literate
- Good oral and written English communication skills
- Ability to stand, move and work throughout the office area and properties, including walking up to 1 ½ mile
- Climbing stairs
- Sitting OR standing at a desk/work station for the duration of the shift
- Ability to work well in a group
- Proactive about the needs of guests
- Able to work various shifts, weekends, possibly holidays and late nights
- Reliability and promptness in arriving for scheduled shifts
- Must be able to grasp, bend, lift and/or carry or otherwise move goods weighing a minimum of 25 lbs. on an intermittent basis
- Sufficient dexterity of hand in order to use office equipment including, but not limited to: a computer keyboard, calculator, general office equipment and multi-line telephone
Desired Qualifications
- Multi-lingual desirable with good phone etiquette
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