Enterprise Sales Apprentice
On-siteTamuning, Tamuning, Guam
Job Summary
Conduct basic outreach to existing and prospective business customers, including follow-ups, appointment setting, and introductory consultations. Sell at or above assigned sales quota while handling small business accounts with low to medium complexity under supervision. Prepare draft proposals, quotations, and sales packets based on customer needs, and update CRM entries to track progress. Assist Account Managers in mid-sized opportunities by gathering requirements, presenting standard offerings, and supporting presentations and cost estimates. Perform preliminary site assessments to capture photos and layout details, then coordinate service order submissions and follow up with Service Delivery teams. Complete required training on fiber, fixed wireless, and Managed IT services while shadowing Account Managers to build technical knowledge. Maintain accurate records of customer interactions and contribute data for departmental reports.
Required Qualifications
- High School diploma or equivalent
- US citizen or resident alien
- At least 18 years of age or older
- Resident of Guam for a period not less than three (3) consecutive years before entry into the program
- Mayors Verification
- Ability to attend a minimum of two (2) classes per semester as identified by program coordinator
- Ability to work forty (40) hours per week with IT&E
Desired Qualifications
- One year of customer service, administrative, or sales support experience
- Telecommunications or IT experience
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