Enterprise Risk Management Specialist
$66,560–$72,800 year
On-siteRochester, Minnesota, United States
Job Summary
Collaborate with business and support departments to identify, assess, and mitigate operational, strategic, and compliance risks through targeted risk assessments. Develop action plans to manage enterprise risks while monitoring mitigation efforts to ensure acceptable risk levels. Lead fraud prevention programs by processing claims, filing cases, and investigating unusual activity related to wires and identity theft. Manage vendor relationships, conduct disaster recovery tabletop testing, and maintain ERM documents and policy changes. Provide accurate reports to management and promote a culture of risk awareness across the credit union. This role requires in-person reporting to the Rochester, MN office daily, Monday through Friday with occasional Saturday mornings.
Required Qualifications
- passion for identifying and mitigating risk
- knack for creating partnerships throughout the organization
- desire to provide the highest-level of service to members
- ability to perform and align risk assessments with business units and functional objectives
- ability to promote a culture focused on risk from both an operating and strategic perspective
- ability to participate in the identification and assessment of enterprise risks (strategic, operational, and key initiative risks)
- ability to work with business units and project teams to develop action plans to manage and mitigate risks
- ability to monitor mitigation plans to ensure risks are maintained at an acceptable level
- ability to perform vendor management
- ability to perform disaster recovery
- ability to perform fraud management and mitigation
- ability to collaborate with all business and support departments to ensure effective risk identification, assessment, and mitigation
- ability to complete risk assessments to identify operational risk, emerging risk, or any exposure related to compliance, governance or ineffective controls
- ability to identify, measure, and assess risk associated with third-party vendor relationships
- ability to work with various departments (i.e., collections, accounting, plastic cards) in the timely identification, management and enforcement of procedures for at-risk accounts
- ability to ensure timely resolution of fraud incidents
- ability to assist with fraud claim processing, case filings
- ability to work with authorities and credit union members as required
- ability to review and document unusual activity related to wires, unauthorized activity and potential identity theft
- ability to assist in handling outreach from members regarding fraud and identity theft
- ability to provide accurate and professional assistance to members
- ability to promote a culture of risk awareness across the credit union
- ability to maintain ERM documents and policy changes
- ability to perform periodic core data updates (financial data, external factors, policy, vendors, etc.)
- ability to perform risk matrix audits
- ability to provide clear, applicable, and accurate reports for management
- ability to ensure relationship managers maintain appropriate documents
- ability to perform due diligence and contract agreements
- ability to ensure compliance
- ability to take lead role in deposit and loan account fraud prevention and detection programs
- ability to ensure controls are established and maintained to proactively prevent losses
- ability to ensure appropriate response when losses occur
- ability to work closely with the Director of ERM in maintaining the Disaster Recovery and Business Continuity policy
- ability to lead across functional areas for annual tabletop testing
- ability to analyze data and monitoring reports from loss defense systems
- ability to determine program effectiveness
- ability to reduce loss exposure
- ability to review and update vendor settings
- ability to report in-person to an office daily in Rochester, MN
- availability for occasional Saturday morning hours (approx. every 5-6 weeks)
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