Enterprise Resilience Manager
On-siteOverland Park, Kansas, United States
Job Summary
Own and maintain an integrated resilience framework unifying Business Continuity Management, physical security, and enterprise incident/crisis management under a single governance model. Define program policies, standards, procedures, and reporting for ERP/BCM/SIR/CMP and IT Response/Recovery in alignment with enterprise risk management and compliance expectations. Establish and manage resilience metrics/KRIs/KPIs, provide second-line oversight to ensure control design meets requirements, and lead the Business Continuity Management program lifecycle. Design and manage an enterprise-wide exercise and testing program across resilience disciplines, coordinate with Corporate Communications, Legal, Compliance, HR, Facilities, Technology, and Security for cohesive crisis response, and validate that IT recovery plans are assessed and remediated on a defined cadence. Maintain audit-ready documentation, track corrective action plans, and partner with third-party risk management to ensure critical vendors are included in resilience planning and testing.
Required Qualifications
- Bachelor's degree in business, Risk Management, Information Systems, Security Management, Emergency Management, or a related field (or equivalent combination of education and experience)
- 10+ years of progressive experience in resilience disciplines
- Must be bondable
- Working knowledge of NIST Cybersecurity Framework (CSF)
- Crisis leadership and calm decision-making under pressure
- Exercise design, facilitation, and after-action reporting
- Cross-functional influence without direct authority
- Strong written documentation and executive communications
- Analytical mindset with practical, operational execution
- The ability to perform essential job functions with or without reasonable accommodation
- The ability to spend extended periods sitting or standing
- The ability to use hands to operate computers or other equipment
- The ability to reach for work-related tasks
- Regular walking
- Occasional bending, stooping, kneeling, or climbing
- The ability to lift or move items weighing up to 10 pounds
- Close and distance vision
- Color and peripheral vision
- Depth perception
- The ability to adjust focus
Desired Qualifications
- Financial services experience preferred
- CBCP (Certified Business Continuity Professional) or MBCP (Master Business Continuity Professional), or commensurate certification preferred
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