Enterprise Onboarding Manager
RemoteUnited States
Job Summary
Lead seamless implementation of enterprise software solutions for large-scale deployments involving 5+ senior care communities. Collaborate with executive stakeholders, internal teams, and third-party vendors to ensure successful delivery of projects meeting strategic goals. Design and deliver effective training programs for technical and non-technical audiences while managing change and user adoption strategies. Utilize project management tools like Jira, Salesforce, Slack, and Gsuite to drive large-scale adoption. Travel up to 20% of the time to support on-site rollouts. Go Icon powers resident and family engagement for senior living communities through communications, digital signage, activity management, transportation, and AI-driven insights for some of the largest operators in the industry.
Required Qualifications
- 3-5 years of experience managing enterprise-level software implementation projects
- Strong project management skills
- Exceptional communication and interpersonal skills
- Proven ability to design and deliver effective training programs for a variety of audiences
- Experience in change management and user adoption strategies tailored to enterprise environments
- Proficiency in project management tools like Jira, Salesforce, and collaboration platforms such as Slack and Gsuite
- Willingness to travel up to 20% of the time to support on-site enterprise rollouts
Desired Qualifications
- A bachelor's degree in Business Administration, Project Management, Computer Science, or a related field
- Prior experience in the senior living industry
- Experience in the SaaS industry or with multi-site organizations
- Relevant certifications in project management (e.g., PMP, Agile, Scrum) or change management (e.g., Prosci)
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