Enterprise Observability Specialist
HybridMelbourne, Victoria, Australia
Job Summary
Deliver specialized observability solutions using Splunk ITSI and Splunk Observability Cloud to improve visibility, resilience, and performance across critical business services. Analyze incidents, perform root-cause analysis, and support problem management while advising stakeholders on methodologies and best practices. Improve observability standards through emerging technologies and collaborate with Information Security teams on log ingestion requirements. Manage platform administration, data ingestion, configuration, and performance optimization to ensure system stability. Commit to 60% office presence while contributing to the maturity of UniSuper's observability practice within the Technology & Delivery team.
Required Qualifications
- Extensive experience managing Splunk Enterprise or Splunk Cloud environments
- Hands-on experience developing and administering Splunk ITSI
- Demonstrated experience deploying observability platforms such as New Relic, Dynatrace or Splunk Observability Cloud
- Sound understanding of SRE methodologies, ITIL and monitoring practices
Desired Qualifications
- Experience with data pipeline tools such as Cribl, OpenTelemetry and/or Prometheus is highly regarded
- Exposure to Splunk Enterprise Security, SOAR, DevOps practices or cloud-native technologies is advantageous
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