Enterprise Observability & Monitoring Lead
HybridVic, Catalonia, Spain
Vic, Catalonia, SpainHybridFull TimeSenior LevelEnterprise
Full TimeSenior LevelEnterprise
Job Summary
Build and uplift enterprise observability capability across infrastructure, networks, cloud, and applications to improve incident response and detection. Define the monitoring roadmap, optimize platforms like PRTG and Azure Monitor, and ensure signals feed into ITSM for effective incident management. Improve alert quality, develop dashboards for service insights, and establish consistent monitoring standards while training engineering and operational teams. Lead the shift from basic monitoring to service-level observability to enable faster resolution of disruptions impacting patient care.
Required Qualifications
- Experience in monitoring, observability, infrastructure operations, or service reliability
- Experience working across enterprise-scale environments and multiple monitoring platforms
- Hands-on experience with tools such as PRTG, Azure Monitor, ThousandEyes, or similar
- Strong understanding of incident management and ITSM practices
- Experience designing alerts, dashboards, and monitoring frameworks
- Strong problem-solving and root cause analysis capability
- Ability to work across teams and drive capability uplift and adoption
- Flexible hybrid working model (minimum 3 days on-site)
Desired Qualifications
- Exposure to application monitoring, synthetic monitoring, or observability concepts (metrics, logs, traces)
- Experience in healthcare or other highly regulated environments
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