Enterprise Jamf Engineer
RemoteUnited States or US
Job Summary
Design, implement, and maintain Jamf Pro for managing macOS devices, including enrollment, configuration profiles, policies, and application deployment. Administer and troubleshoot devices to ensure compliance with security standards, software updates, and organizational requirements while providing Tier 2/3 support for macOS-related issues. Develop and maintain scripts to automate workflows and reporting, oversee macOS update and firmware deployments, and maintain accurate device inventory with compliance reports. Work with cross-functional IT teams to integrate Jamf Pro with identity providers and endpoint security tools, create documentation, and provide training to staff and users. Stay updated on Jamf Pro features and industry best practices to recommend environmental enhancements. Requires DHS EOD clearance and 3+ years of enterprise Jamf Pro experience.
Required Qualifications
- 3+ years of experience managing macOS devices in an enterprise environment using Jamf Pro
- Proven track record of deploying and supporting MDM solutions for small to medium-sized user groups (100-200 users)
- Expertise in Jamf Pro administration (e.g., Smart Groups, Policies, PreStage Enrollments, Self Service)
- Strong knowledge of macOS system administration, including file systems, permissions, and networking
- Familiarity with integrating Jamf Pro with identity providers (e.g., Okta, Azure AD) and security tools
- Understanding of Apple's Device Enrollment Program (DEP) and Volume Purchase Program (VPP)
- Excellent problem-solving and troubleshooting skills
- Strong communication skills to interact with technical and non-technical stakeholders
- Ability to work independently and collaboratively in a team environment
- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience)
- Must be eligible to obtain a Department of Homeland Security EOD clearance (Requirements 1. US Citizenship, 2. Favorable Background Investigation)
Desired Qualifications
- Jamf Certified Associate or Jamf Certified Admin
- Apple Certified Support Professional (ACSP) or equivalent
- Experience with managing iOS/iPadOS devices in Jamf Pro
- Knowledge of endpoint security tools (e.g., CrowdStrike)
- Microsoft Intune for mobile device management
- Proficiency in scripting (Bash, Python, or similar) for automation and customization
- DHS EOD - 1st priority
- Any DHS badge + DoD Top Secret or Secret - 2nd choice
- DoD Secret or Top Secret + willingness to get EOD clearance - 3rd choice (it can take 45 days to obtain EOD clearance – work can only begin once the clearance is fully adjudicated)
Additional Requirements
- Must be eligible to obtain a Department of Homeland Security EOD clearance (Requirements 1. US Citizenship, 2. Favorable Background Investigation)
- DHS EOD - 1st priority
- Any DHS badge + DoD Top Secret or Secret - 2nd choice
- DoD Secret or Top Secret + willingness to get EOD clearance - 3rd choice
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