Enterprise Implementation Consultant
RemoteUnited Kingdom
United KingdomRemoteFull TimeIoT SoftwareLarge
Full TimeLargeIoT Software
Job Summary
Manage the deployment of Samsara technology to large-scale customers by owning the customer relationship and defining project plans. Lead solution workshops to develop L1 processes, guide change management including policy and training, and run demonstrations for executives and day-to-day users. Own project management responsibilities such as RAID logs and governance meetings while juggling multiple engagements in parallel. Travel up to 30% of the time to customer sites, which may include overnight stays.
Required Qualifications
- 4+ years of experience in a senior implementation consultant, project manager, or management consulting role
- Enterprise SaaS and hardware experience
- Strong project management skills with ability to follow methodologies
- 2+ years experience supporting or working with technical products
- 2+ years running on-site workshops with over 10 stakeholders
- Solutions-oriented with strong problem-solving & project management skills
- Excellent consultative skills with experience in end-to-end system implementations
- Proven track record of building trust and communicating effectively with a wide variety of stakeholders: executives, Product and Engineering senior management, day-to-day users of our software
- Passion for going above and beyond the call of duty, taking initiative, and thriving in a fast-paced, change-heavy environment
- Will require travel to customer sites for up to 30% of the time, which may include overnight stays
Desired Qualifications
- German fluency
- Experience using AI or automation into CS workflows to drive measurable productivity improvements
- Experience creating implementation methodologies and/or frameworks
- Thrives in an unstructured, fast-paced, and change-heavy environment
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