Enterprise GEO/SEO Account Manager
$100,000–$120,000 year
On-siteChicago, Illinois, United States
Job Summary
Lead onboarding and implementation for enterprise customers, ensuring a smooth transition from post-sale through launch. Guide clients through platform setup, training, and best practices to drive adoption and long-term success with our AI employer intelligence platform. Build project plans with clear milestones, run utilization-focused business reviews, and proactively identify risks and growth opportunities across the customer lifecycle. Partner cross-functionally with Sales, Product, and Marketing teams to deliver seamless experiences, while supporting pre-sale efforts through discovery calls and strategic demos. Help customers navigate emerging AEO, GEO, and AI search visibility trends to strengthen their employer brand representation.
Required Qualifications
- 4+ years of experience in customer success, account management, implementation, solutions consulting, or a client-facing SaaS role
- Experience managing complex enterprise customer relationships with multiple stakeholders
- Strong project management and organizational skills with exceptional attention to detail
- Excellent communication and presentation skills, including experience leading customer trainings or demos
- Ability to navigate ambiguity, prioritize effectively, and collaborate cross-functionally in a fast-paced environment
Desired Qualifications
- Strong consultative and strategic problem-solving skills with the ability to clearly articulate ROI
- Comfort supporting both post-sale customer success and pre-sale partnership activities
- Experience working with AI-driven products, analytics platforms, or emerging technology solutions
- Interest in or experience with Answer Engine Optimization (AEO), Generative Engine Optimization (GEO), AI search visibility, or related emerging search and content strategies
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