Enterprise Events Executive
On-siteAddison, Texas, United States
Job Summary
Own your portfolio of named corporate accounts by serving as the primary point of contact to build trusted relationships that drive long-term loyalty and repeat business. Proactively engage clients to uncover challenges, align offerings to their success metrics, and deliver tailored event programming recommendations. Field 50% of your time in the field to be present with clients at venues across your territory. Receive and onboard new accounts transitioned from Enterprise Partnerships Executives, ensuring a seamless transition from sale to experience. Develop and execute account success plans to identify upsell, cross-sell, and cross-market expansion opportunities while managing renewals and incremental growth. Hit your quarterly quota paid monthly on a tiered basis. Maintain a polished professional presence with cameras on during all video calls, reflecting the brand's camera-first policy.
Required Qualifications
- 3-5+ years of experience in customer success, account management, or a client-facing sales or hospitality role
- Proven ability to manage and grow a portfolio of corporate accounts with a focus on retention, satisfaction, and expansion
- Relationship-first approach - you build trust at the executive level and know how to navigate large, multi-stakeholder organizations
- Strategic thinker who develops account success plans and identifies growth opportunities before clients ask
- Strong understanding of CRM tools - Salesforce, HubSpot, Gainsight, or similar - and comfortable leveraging data to track account health and performance
- Drive customer retention, repeat bookings, and satisfaction across our national portfolio of venues
- Receive and onboard new accounts transitioned from our Enterprise Partnerships Executives - ensuring a seamless transition from sale to experience and a strong start to every client relationship
- Deliver tailored event programming recommendations, resources, and best practices aligned to each client's goals and group needs
- Develop and execute account success plans aligned with client objectives, booking cadences, and revenue growth targets
- Identify and act on upsell, cross-sell, and cross-market expansion opportunities within your portfolio
- Own outreach to all named key accounts and manage event pipeline, renewals, and incremental growth across your full book of business
- Highly organized with strong pipeline discipline - managing renewals, expansions, and new business simultaneously
- Comfortable with Outlook, Microsoft Teams, Excel, and GEMS
- 50% travel - Dallas, TX
Desired Qualifications
- You don't need to check every box - but here's what sets the best candidates apart.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.