Enterprise Deployment Lead
$150,000–$200,000 year
On-site · New York City, New York, United States
Job Summary
Enterprise Deployment Lead owns the full customer journey from pilots through conversion, ongoing engagement, and expansion across Fortune 100 enterprise accounts in commodity risk management. You’ll serve as the primary point of contact to senior stakeholders (procurement heads, CFOs, Chief Risk Officers, and traders), drive pilot success with defined milestones, manage data access and integrations, and embed Edge inside customer environments. The role requires building commodity and financial markets fluency, identifying churn risk, surfacing upsell opportunities across business lines, and representing the customer voice to product and engineering. You will create scalable client-facing assets (onboarding frameworks, usage reports, QBR templates), represent Edge at customer sites and industry events, and collaborate with executives to turn pilots into long-term deployments. This position is NYC-based and in-person when not traveling, with travel costs covered.
Required Qualifications
- 4-8 years of experience in customer-facing enterprise SaaS or fintech, a commodity trading, risk, or procurement role on the operator side, or a client-facing role in consulting, banking, or private equity
- Proven ability to manage complex, multi-stakeholder relationships with senior executives at large enterprises
- Exceptional people skills with a natural ability to build trust and operate as a thought partner rather than a vendor
- Strong process orientation with the discipline to track usage, flag risks early, and drive consistent follow-through across many accounts
- Analytical mindset with comfort interpreting quantitative data and translating customer needs into clear internal asks
- Intellectual curiosity to build deep fluency in commodity markets and financial risk management; prior exposure to finance or commodities is helpful but not required
- Comfortable in a fast-paced 0→1 environment with high ambiguity and high ownership
- Willing to travel for in-person customer engagement, with all travel costs covered
- Willing to be NYC-based and fully in-person when not traveling (5 days/week)
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