Enterprise Application Support Engineer
On-siteAnnapolis Junction, Maryland, United States
Job Summary
Support and maintain a highly customized IBM Maximo environment and related enterprise integration components, serving as the technical liaison with the vendor to coordinate troubleshooting, issue resolution, and implementation of recommended fixes. Troubleshoot application, database, middleware, and infrastructure issues across development, test, and production environments by analyzing Java Server Pages, Linux shell scripts, and configuration files. Perform application patching, upgrades, and configuration activities using IBM Installation Manager and WebSphere Application Server administration tasks while executing SQL queries to support database-related issues and schema changes. Collaborate with developers, system administrators, and customer stakeholders to document solutions, validate system deployments, and participate in root cause analysis activities to improve operational stability.
Required Qualifications
- IBM Maximo environment
- Java Server Pages (JSPs)
- Linux shell scripts
- middleware configurations
- integrations with external workforce and enterprise systems
- IBM Installation Manager
- IBM tooling
- WebSphere Application Server administration
- SQL queries
- database-related issues
- tables
- schema changes
- system deployments
- testing
- validation
- operational sustainment activities
- Linux-based environments
- logs
- operational scripts
- document issues
- solutions
- system configurations
- operational procedures
- troubleshooting and root cause analysis activities
- Java
- AWS
- MySQL
- Linux
- Maven
- SpringBoot
- Docker
- Angular
- Git
- GitLab
- Atlassian Tool Suite
- Oracle
- Node.JS
Desired Qualifications
- AWS experience
- Experience in an Agile development environment
- Experience working with the Atlassian Tool Suite
- Experience executing test procedures
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.