Enterprise AI transformation lead (UK)
HybridLondon, England, United Kingdom
Job Summary
Manage a portfolio of Fortune 50-100 customers by leading ROI and value initiatives in partnership with customer success managers. Act as a strategic transformation partner to set vision and define JTBD frameworks with leadership teams to drive AI adoption. Build and manage C-suite relationships as a trusted advisor to make AI a top priority for executives. Lead value realization and ROI delivery by conducting analysis through surveys and interviews to frame P&L impact in business reviews. Orchestrate complex cross-functional programs across multiple stakeholders while managing customer teams, escalations, risk mitigation, and program updates. Proactively identify and drive expansion opportunities by anticipating customer needs and working with sales on cross-sell and upsell initiatives. Scale transformation best practices by producing and processifying decks, frameworks, and communications for the wider team. This hybrid role in London reports to the director of AI transformation and success.
Required Qualifications
- 5-9 years in strategic account management or transformation consulting for Fortune 50-100 companies with a proven track record of building C-suite relationships and leading large-scale transformations
- Mastery of change management and strategic thinking with the ability to set vision, define frameworks, and translate capabilities to measurable outcomes and P&L impact
- Exceptional executive presence and communication skills used to lead composed presentations to boards while proactively orchestrating cross-functional teams and resolving conflicts
- A curious mindset and an active listening style that marks you as a genuine leader who people want to follow
- A strong professional background in management consulting or strategy advisory which will help you navigate our customers' complex business environments
- An intrinsic motivation to do your best work while remaining deeply aligned with our core values to Connect, Challenge, and Own
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