Enterprise Account Specialist Apprentice
On-siteTamuning, Tamuning, Guam
Job Summary
Conduct product and service information sessions, resolve customer problems, and attract new clients by answering inquiries and suggesting additional offerings. Engage customers in the sales process, educate them on equipment and value-added services, and initiate sales efforts to meet objectives. Process customer payments through the billing system, maintain equipment and service records, and submit performance reports. Uphold established mission, policies, and safety standards while consistently updating knowledge of industry technology, wireless products, and competitive promotions. Perform follow-ups via phone and email, and execute other assigned duties within an office setting that may include outdoor activities.
Required Qualifications
- High School Diploma or GED
- US citizen or resident alien
- At least 18 years of age or older
- Resident of Guam for a period not less than three (3) consecutive years before entry into the program
- Must be able to attend a minimum of two (2) classes per semester
- Work forty (40) hours per week with IT&E
Desired Qualifications
- Valid Drivers License
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