Enterprise Account Manager (Fluent French Required)
$65,000–$95,000 year
RemoteUnited Kingdom or United States
Job Summary
Conduct quarterly and annual business strategy reviews with clients while advising them on people development strategies to meet business objectives. Onboard new customers by facilitating demos and training, then actively monitor engagement by regularly reviewing data and analysis to identify optimization strategies. Drive revenue by unlocking upsell opportunities and collaborating cross-functionally with Marketing, Product, and Sales to share customer insights. This role requires native fluency in English and French, a minimum of four years in L&D, HR, or Customer Success with enterprise clients, and experience using CRM tools like HubSpot. Compensation ranges from CAD $65,000 to $95,000 plus commission and equity, with a fully remote schedule.
Required Qualifications
- Verbal and written native fluency in English and French
- A minimum of 4 years' experience in L&D/HR/Talent or Customer Success roles with enterprise clients
- Experience building and maintaining relationships with a diverse range of stakeholders
- Strong business acumen and fluency in business jargon
- Experience as a freelancer or working in a start-up
- Experience using CRM (HubSpot preferred), with an understanding of utilizing technology platforms to drive automation and scalability
- Strong ability to set, meet, and exceed KPIs and performance goals
- Great judgment
Desired Qualifications
- Experience using CRM (HubSpot preferred)
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