Enterprise Account Executive
HybridSouth Windsor, Connecticut, United States
Job Summary
Manage client relationships and drive revenue growth by acting as the primary liaison for assigned enterprise accounts. Conduct regular check-ins, business reviews, and performance discussions to understand client goals and identify expansion opportunities. Oversee technical onboarding and enablement, coordinating directly with Engineering and Product to execute integrations for Private Label, Mercury, MMP, Seatics, and Backstage products. Develop strategic account plans, analyze client data for trends, and track KPIs including retention and pipeline velocity. Prepare monthly updates for leadership on account health and revenue expectations while resolving client issues proactively.
Desired Qualifications
- History of building and maintaining relationships across large enterprise accounts.
- Experience or knowledge of Content Management Systems (CMS).
- Exceptional executive presentation, negotiation, and communication skills.
- Strong math and analytics skills, particularly around pricing and merchandising.
- Experience with SaaS, technology, managed services, or other complex solutions.
- Proficiency working with CRM platforms and Product Management tools
- Understanding of key retail concepts such as A/B Testing, Product Optimization, Competitor Analysis, Customer Acquisition, Loyalty, and Ancillary products.
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