Enterprise Account Coordinator [Internal Only]
On-siteGrand Rapids, Michigan, United States
Job Summary
Monitor inbound carrier options from FleetWorks and Parade throughout the day to identify, evaluate, and book the best available transportation options. Post and cover all day of freight, serving as the go-to person for calling, communicating with, and securing coverage for time-sensitive shipments. Work closely with API, Carrier Sales, and Operations to maximize coverage, follow up on availability and pricing, and build strong relationships with carriers. Own the booking process for assigned inbound freight, manage open and pending loads, and provide customer updates and account support as needed. Handle morning account coverage from 0700–0800, ensuring a seamless start before the broader team begins.
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