Enrolment Services Advisor
$53,508–$76,212 year
On-siteGrande Prairie, Alberta, Canada
Job Summary
Provide outstanding customer service to current students, prospective students, applicants, parents, alumni, and the general public regarding admissions, registration, tuition, financial aid, student records, and convocation. Resolve complex student issues through proactive problem solving and discretionary decision making, interpreting and explaining policies and procedures accurately. Collaborate with staff in the Registrar's Office, Recruitment, faculty, and the Students' Association to support diverse inquiries. This term-certain leave replacement role requires two years of post-secondary education experience and proficiency in Microsoft Office and student information systems.
Required Qualifications
- two years post secondary education
- six months related experience
- An Office Administration or Business Administration Diploma
- Experience working with students, within a post-secondary setting
- Proficiency in Microsoft Office applications such as Word, Excel, PowerPoint, Outlook, Teams and any Student Information Systems
- Strong organizational and multi-tasking skills
- Excellent communication and interpersonal skills
- Strong problem solving and critical thinking skills
- A high level of integrity, confidentiality, professionalism, and accountability
Desired Qualifications
- An Office Administration or Business Administration Diploma
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