Enrollment Specialist/Secretary
On-siteCleveland, Ohio, United States
Job Summary
Coordinate office operations and resources to facilitate organizational effectiveness while supporting student recruitment and enrollment. Communicate with customers and families to answer inquiries, address complaints, and provide enrollment counseling. Establish community presence by participating in local events and building rapport with high schools and colleges. Maintain filing systems, monitor record-keeping procedures, and ensure data security and confidentiality. Design and implement office policies, manage supplies inventory, and perform other assigned duties. Requires high school diploma, 1–3 years of office experience, and proficiency in technology.
Required Qualifications
- Must have a passion for improving educational opportunities for urban students and for building a strong, mission-driven organization.
- commitment to continued personal and professional growth, and a commitment to the company's mission, vision, and growth.
- Knowledgeable of clerical practices and procedures.
- Excellent communication skills and strong interpersonal skills.
- Exceptional organizational and planning skills.
- Exceptional work and time management.
- Attention to detail and high level of accuracy.
- Ability to take initiative and be flexible.
- Proficiency in the use of technology
Desired Qualifications
- High school diploma or equivalent
- 1–3 years of office experience and proven experience working with customers
- Supervisory experience a plus
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