Enrollment Representative (44382)
On-site · Smithfield, Rhode Island, United States
Job Summary
Enrollment Representative focused on processing enrollment data and reconciliation transactions to ensure timely access to benefits and accurate claims processing. Responsibilities include maintaining membership eligibility, generating correspondence, producing enrollment activity reports, communicating enrollment issues to internal/external stakeholders, handling births-related reporting, manual data entry for newborns, and supporting coordination of benefits with cross-functional teams. Emphasizes data integrity, confidentiality, and continuous process improvements within a healthcare enrollment context in Smithfield, RI.
Required Qualifications
- High School Degree or equivalent
- Three (3) years’ HMO/insurance experience in member service/enrollment
- Communication skills, including excellent writing abilities
- Intermediate skills in Microsoft Office (Word, Excel, Outlook)
- Organizational skills and reporting experience
- Ability to work independently and as a team player
- Strong attention to detail and problem solving skills
- Ability to handle multiple responsibilities simultaneously
- Ability to work cross-functionally across different departments within the organization
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