Enrollment Assistant
On-siteSouth Elgin, Illinois, United States
Job Summary
Answer phones, screen and direct calls, and support families and community members with enrollment and program questions. Process membership forms, Child Care Assistance Program applications, and paystubs by verifying completeness and signatures before acceptance. Submit complete CCAP paperwork, monthly attendance certificates, and manage processes with local Child Care Resource and Referral Agencies. Manage calendars, prioritize emails, prepare documents for meetings, and handle expense reports. Create copies, scan files, format communications, and design flyers for internal and external distribution. Requires a valid driver's license, one year of administrative experience, and proficiency in Microsoft Office.
Required Qualifications
- Minimum 1-year work experience as an Administrative Assistant or similar role
- Excellent skills and experience with Microsoft Word, Excel, and Outlook, working with databases and Internet research
- Exhibit professionalism and integrity through superior written and verbal communication skills
- Exceptional skills in the areas of organization, attention to detail, time management, and ability to manage multiple tasks, define and set priorities and problem-solve
- Ability to take initiative with projects to work both independently and in a team
- Familiarity with office equipment and applications (e.g., e-calendars and copy machines)
- Discretion and confidentiality
- Must have a valid State Driver's License
Desired Qualifications
- Prior non-profit work experience is a plus
- A personal mission, vision, and values that align with Boys & Girls Clubs of Elgin
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