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Cross Border TalentsPosted 1 month ago

English Speaking Customer Service Rep.

On-siteLisbon, Lisbon, Portugal

Full TimeSmall

Job Summary

Handle customer inquiries via phone, email, and chat in English while providing accurate and timely support. Assist customers with issue resolution and service-related questions, escalating complex cases to relevant internal teams when required. Maintain proper documentation of all customer interactions to ensure high standards of satisfaction and service quality. Currently based in Lisbon, Portugal, this role offers a competitive salary package with a performance-based bonus system. Join a supportive, multicultural team where structured training and onboarding are provided alongside career development opportunities in an international environment.

Required Qualifications

  • English communication skills
  • Currently based in Lisbon, Portugal
  • Strong communication and problem-solving skills
  • Customer-oriented mindset
  • Ability to work in a structured support environment

Desired Qualifications

  • Previous customer service experience

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