Engineering Operations Lead
On-siteSan Francisco, California, United States
Job Summary
Own Specter's hardware test sites, including site coverage, installations, maintenance, and uptime. Run internal dogfooding programs by deploying products across offices and manufacturing environments. Lead test operations for new products, developing and iterating on test plans with engineering teams. Manage field sustainment issues by triaging problems, driving root cause analysis, and coordinating fixes with customers. Chase specific customer use cases from request to validated capability, turning testing and field findings into prioritized feedback. Own the reliability of office, lab, and manufacturing IT infrastructure while building systems for the test fleet, including inventory, asset tracking, and calibration. Partner with supply chain and engineering on equipment procurement and prepare deployment processes for higher volumes.
Required Qualifications
- A technically fluent operator with strong hands-on instincts and sound business judgment
- Experience in engineering operations, test operations, lab or test-site management, field operations, hardware startups, IT operations, or a similar cross-functional technical role
- Comfort working directly with engineers, technicians, contractors, vendors, and site stakeholders
- A strong systems mindset and a bias toward measurable, repeatable processes
- The ability to PM cross-functional issues end to end: clear owners, tight follow-up and closed loops
- Willingness to install, troubleshoot, and service hardware in the field when needed
- Strong written communication and documentation skills
- High ownership, reliable follow-through, and comfort working without much existing structure
- Interest in hardware, AI, security, critical infrastructure, defense, industrial technology, or real-world deployments
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