Engineering Manager, Navigation Incidents

Lead a multi-disciplinary engineering team building high-scale backend services and AI Agentic workflows to detect, validate, and deliver live road updates for global navigation. Drive day-to-day operations including sprint planning, hiring, mentoring, and establishing operational best practices for on-call rotation. Manage complex projects that expose real-time data across the Mapbox ecosystem while fostering a culture of collaboration and data-driven decision-making. Align team objectives with long-term business strategy and ensure robust, reliable solutions for billions of daily requests.