Engineering Manager, Merchants
RemoteUnited States or Canada
Job Summary
Lead the Merchants engineering function by managing two core teams (Core and Growth), owning technical direction for billing architecture, checkout flows, and the delivery promise engine, and driving the evolution toward a full enterprise platform. Own sprint health, backlog quality, and delivery predictability while ensuring Keep the Lights On work for billing reliability and notification infrastructure always has a home. Manage and grow engineering leads, conduct hiring for both teams, and foster a culture of ownership and technical excellence. Write and review RFCs for non-trivial features, review code with equal rigor, and partner closely with Product, Design, Customer Success, and Data teams to translate strategy into roadmaps and address operational pain points.
Required Qualifications
- 5+ years of engineering experience
- 2+ years managing engineering teams
- Proven track record managing multiple teams or a team of teams simultaneously
- Architect-caliber technical depth
- Experience with Node.js
- Experience with TypeScript
- Experience with PostgreSQL
- Experience with AWS
- Experience with Stripe
- Experience with payment infrastructure
- Comfortable at a high-growth startup
- Player-coach mindset
- Strong communicator with technical and non-technical stakeholders alike
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