Engineer, IT
On-siteAtlanta, Georgia, United States
Job Summary
Plan and implement endpoint management systems and infrastructure for over 20,000 global Apple devices, supporting production operations in a 24/7 environment. Manage macOS, iOS, and iPadOS fleets through Mobile Device Management protocols using tools like Jamf and Intune, while executing software and OS patch management. Lead projects to configure, troubleshoot, and script workflows in Z Shell and Bash, ensuring compliance and security across the device fleet. Participate in on-call rotation for after-hours and weekend support. Stay current with industry trends to recommend new platforms or configuration changes that maintain an efficient and secure environment.
Required Qualifications
- 3+ years of experience with the management and optimization specifically of macOS via Apple's Mobile Device Management protocols (macOS, iOS and iPadOS)
- 3+ years of experience with Mobile Device Management infrastructure tools such as Jamf and Intune
- Experience in software and OS patch management
- Some experience with management and automation scripting in Z Shell and Bash
- Familiarity with Microsoft Entra ID, Apple's Single Sign-On Extension framework, and Platform SSO for macOS
- Experience with Apple Business Manager, Automated Device Enrollment, and zero-touch provisioning workflows for enterprise Apple devices
- Ability to configure, troubleshoot, and script Apple workflows using tools such as Jamf, Intune, or other MDM platforms
- Should be comfortable performing tasks from the command line
- Must be able to multitask in a dynamic team-based environment
- demonstrating strong problem-solving and decision-making abilities
- the highest degree of professionalism
- Participate in on-call rotation for after-hours/weekend support
Desired Qualifications
- Jamf 300 or 400 certification
- Familiarity with integrating Jamf Pro and Microsoft Entra for device compliance and access control workflows
- Experience managing creative workflow tools such as Adobe Creative Cloud, Logic Pro, and similar applications
- Experience supporting mobile and web application development workflows for end users
- College degree in Engineering, MIS, CIS, or related discipline preferred
- Experience & familiarity with industry standard desktop engineering tools and practices
- Excellent problem solving and analytical skills
- Familiarity with Service Now and Change/Incident Management practices
- Experience in the Financial Services industry
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