Engineer II - Systems Analysis Engineer
On-siteSouthfield, Michigan, United States
Southfield, Michigan, United StatesOn-siteFull TimeSenior LevelBachelors DegreeEnterprise
Full TimeSenior LevelBachelors DegreeEnterprise
Job Summary
Perform root cause analysis by testing at bench level to verify reported customer behavior and identify potential causes from the product. Follow up on analysis steps from hardware and software investigations, then report findings once a root cause is identified using the warranty management tool. Collaborate with Product Warranty Engineers to ensure structured problem solving is followed during root cause investigations. Document findings and track investigations within issue management systems while working in a cross-functional environment with hardware, software, and product engineering teams.
Required Qualifications
- Bachelor of Science in Engineering
- Minimum of 3 years of experience in automotive electronics warranty analysis or related field
- Knowledge of North American, European, or Asian OEM warranty processes, systems, and tools
- Demonstrated experience applying structured problem-solving methodologies to complex automotive electronic systems
- Hands-on experience with test equipment such as oscilloscopes, multimeters, CAN tools, or data acquisition systems
- Experience working in a cross-functional environment with hardware, software, and product engineering teams
- Experience documenting findings and tracking investigations within issue management systems
- Strong track record of identifying and reducing NTF conditions through systematic investigation and continuous improvement efforts
Desired Qualifications
- Red X Problem Solving certification
- Cross functional experience in manufacturing or R&D (Product Engineering areas), including systems testing
- Knowledge of CQI 14
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