Engagement Specialist

Coordinate and schedule patient appointments, procedures, and consultations while maintaining accurate patient records, including medical histories and treatment plans. Support clinical staff by organizing medical charts and collaborating with providers and nurses to ensure smooth workflow and patient care coordination. Manage administrative duties such as answering phones, responding to emails, and handling correspondence related to clinical operations, ensuring strict adherence to regulatory guidelines and company policies regarding patient confidentiality and data security. Adapt to changing business needs and work arrangements as directed by management. This role supports the day-to-day operations of the clinical department within RVO Health, a health-technology company created through a joint venture between Red Ventures and UnitedHealth Group's Optum.