Engagement Manager - South Korea
On-siteSeoul, Seoul, South Korea
Job Summary
Design tailored adoption playbooks and multi-year change-management programs for enterprise legal firms, sequencing initiatives from initial rollout to scaled adoption while defining measurable outcomes and ROI. Act as a strategic advisor to guide teams toward maximum value, driving sustained success through structured operating cadences including enablement, stakeholder check-ins, and value reviews. Orchestrate end-to-end engagement across GTM, Product, Legal Engineering, and Engineering teams to accelerate client success and realize expansion opportunities. Translate customer feedback into product roadmap actions and collaborate with cross-functional partners to evolve programs as new AI capabilities emerge. Partner with GTM on key commercial moments to ensure seamless handoffs and continuity.
Required Qualifications
- Strong management consulting background
- Experience designing and delivering change management and adoption programs within large, complex organisations
- Experience building client transformation roadmaps and adoption plans, then driving measurable outcomes
- A track record of working with enterprise clients and senior stakeholders
- Strong program and project management skills across multiple workstreams
- Excellent written, verbal and interpersonal communication skills
- High EQ
- A genuine interest in AI and how it can transform complex industries
- Comfort working in fast-paced, early-stage environments where you help build the playbook
- A data-led approach, focused on customer health and outcomes over process
Desired Qualifications
- Experience at a leading global firm
- Experience within high-growth B2B SaaS or Legal Tech
- Experience working with legal, compliance or other regulated industries
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.