Engagement Manager/Lead, Future Platforms | Housing

Own the success of customer deployments end-to-end, from scoping and implementation to post-launch success. Serve as the bridge between clients and internal teams, translating real-world needs into clear requirements for Product and Engineering. Build and scale the operational playbook for the new platform, creating repeatable processes to support rapid growth. Manage complex, multi-faceted client projects, aligning senior stakeholders and driving initiatives forward. Act as a strategic partner, working closely with the C-suite to shape product strategy and build a scalable post-sales motion. Join the Future Platforms team as a founding member responsible for bringing the most important product in the company's history to market.