Engagement Management Coordination Assistant Manager
HybridKingston, Kingston, Jamaica
Job Summary
Manage a team of 17 members overseeing Engagement Management Coordination processes, including creating and editing lead/sub engagements, maintaining engagement data, and processing ERP changes and closeouts. Direct people management for Team Leads, conduct annual goal setting, interview new hires, and coach staff on in-scope processes. Monitor operational performance, resolve escalated issues, and ensure service delivery aligns with contractual standards. Collaborate with Client stakeholders to communicate policy changes and implement continuous improvement initiatives. Report on departmental work, prepare complex analyses, and document exposure in Unbilled and Collections tools. Work in a hybrid model with five office days per month, utilizing KPMG-approved Generative AI tools in a paperless environment.
Required Qualifications
- Bachelor's Degree in Finance & Accounting or Equivalent Professional Accreditation
- Minimum of three years of relevant work experience within Engagement Management Co-ordination supporting all process areas
- At least 3 years in a people management capacity
- Advanced knowledge of General Accounting Principles
- Must be able to communicate effectively both orally and in writing
- Ability to communicate well with customers with empathy, professionalism and positive attitude
- Ability to communicate, collaborate and liaise with team members
- Builds productive work relationships with peers and clients
- Expert in Data Gathering and Analysis
- Expert in Administrative Support
- Must be in the office at least five days per month
- Expected to use KPMG-approved Generative AI tools to support your daily work tasks
- Expected to work in a fast-paced team environment
- Will be working primarily in a paperless environment
- Expected to be using information systems for the entire workday
- May be required to work extended hours periodically or on public holidays
Desired Qualifications
- SAP experience preferred
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.