Engagement Lead (Mid-Level)
On-site · Pasig City, Metro Manila, Philippines
Pasig City, Metro Manila, PhilippinesOn-siteFull TimeMid LevelBachelors DegreeUnknown
Type
Full Time
Level
Mid Level
Education
Bachelors Degree
Company size
Unknown
Job Summary
The Engagement Lead manages client relationships and ensures the successful delivery of projects while driving customer satisfaction. Responsibilities include liaising between clients and internal teams, building long-term relationships, overseeing project delivery, managing engagement plans and timelines, and coordinating cross-functional teams. Candidates should have a Bachelor's degree and 3-5 years of relevant experience, with strong communication and problem-solving skills.
Required Qualifications
- Bachelor’s degree in Business, Management, Communications, or related field
- 3-5 years of experience in client management, consulting, or project delivery
- Proven track record of managing client engagements or accounts
- Strong communication, negotiation, and interpersonal skills
- Experience working with cross-functional teams
- Excellent problem-solving and decision-making abilities
Desired Qualifications
- Project management experience (Agile, Scrum, or similar methodologies)
- Experience in consulting, IT services, or customer success roles
- Strong analytical and strategic thinking skills
- Ability to manage multiple clients and priorities simultaneously
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